Withdrawal not arrived?

Support
#1

Hey,

I tried using tornado.cash for the first time 10 days ago. I deposited 0.1E from my account and then tried withdrawing the same amount a day later. However, I can’t see that the funds reached my account. In the PDF I received, it seems as it has withdrew the money to the correct adress but I can’t find the txn on Etherscan. Can you please check?

Check: Ethereum Transaction Hash (Txhash) Details | Etherscan

#2

Hi @denzo,

Did you withdraw your funds to an exchange address?

If you did, they have your funds. You’ll have to get in touch with them and if they ask for the source of funds, you can use the compliance tool for that.

https://docs.tornado.cash/tornado-cash-classic/compliance-tool

Cheers,
Heimdall

#3

It says that the note has been spent? Or am I checking the wrong thing